One thing that makes employees wary of technology is artificial intelligence(AI). It is rumored that AI will ultimately replace humans by developing smarter machines that think and work like humans. That too, with increased efficiency and reduced error rate.
But enterprises cannot sustain the challenges of the modern-day scenarios without updating business systems. This has put businesses in a cusp between adopting AI and depending on humans. It will take quite a while for AI to completely replace humans in all areas. Until then, humans will be using AI to simplify their tasks and improve their productivity.
AI can be effectively used in the HR department to manage and optimize the talent pool and resources. From streamlining hiring to measuring and analyzing employee performance, AI can help the top management identify employees with extra potential and also create a comprehensive database to assess their capabilities. Using AI for performance appraisal will deliver accurate results.
How does an enterprise speed up the recruiting process without compromising on the quality of candidates selected? By using AI tools that can screen and filter a large volume of resumes in less time! Enterprises can also use chatbots instead of the HR team to interact with candidates and conduct the initial levels of interviews. Conducting pre-employment tests online, assessing the results, and shortlisting the candidates can all be automated using AI.
Training and Development
A college education will never be truly enough for employees to solve all the problems that arise at work. Learning as and when the skills are required will help employees more than learning something they don’t need. AI will analyze each employee’s records and chart out a training program for them based on their skills and job requirements. Employees who have leadership skills will be identified and trained to become assertive leaders in the enterprise.
Skills and knowledge are not the only important factors to understand an employee. Workplace interactions, behavioral patterns, reactions to crises, etc. also play a role in determining if the employee is happy at work or not. Since a lot of employee interaction happens through emails and messages, these are analyzed using AI tools to understand the Voice of Employee (VoE) and determine how well they fit into the work environment or what needs to be done to make them comfortable.
Performance Management and Appraisal
Ultimately, managing the performance of an employee is important to maintain the talent pool. Appraisals tend to worry about a good number of employees for various reasons. The common reason is the influence of personal opinion that could limit the perception of the HR team. By using artificial intelligence, enterprises can assure employees that there is no place for prejudices at work while also simplifying the job for the HR team.
Employees can also choose their rewards when they achieve set goals and targets. This will help each employee choosing what they think is best for them at that time.
AI for talent management also helps employees in charting a steady career graph and growing along with the business. Planning study modules, suggesting courses for career development, empowering employees to learn more and also use their knowledge to become successful, etc. are some ways in which AI tools can provide personalized career options for each employee based on their performance history.
Enterprises can contact AI development companies to integrate AI tools for talent acquisition, management, and optimization to their business systems. The companies will help enterprises in understanding how AI works and should be used to get the best results.