Social Customer Intelligence Trends – BRIDGEi2i Infographic

There are times when even after searching hours on Google, you cannot find the dataset matching what your heart desires and wish to create a custom dataset to experiment with.

With reasonable experience in the field of Analytics, when i look back now, I must give full marks to my Uncle when it comes to Customer Intelligence. And I assure you again, he knew none of those analytical terms. I still remember spending my entire summer holiday at his shop looking for chocolates, making friends and understanding the business. It now occurs to me that he implemented all the vital customer intelligence strategies very proficiently.

Here are some anecdotes from a small town vegetable shop in Southern India and customer intelligence lessons for today’s retail world.

BRIDGEi2i’s ”Vizards” have put together a detailed Tableau Visualization that provides a detailed overview of all Olympics events in succession starting from 1896 till 2008 including medal information about the independent teams.

Like the Arab Spring of 2010 and multiple other movements, there is a silent revolution underway in the form of “Open Data Movement” which is creating a lot of data and revealing insights that are changing the way in which we are living.

The market is up, the work that needs to be done is huge, and the talent pool that the analytics industry demands is vast. It is clear that if humanity has seen, it has only been by standing on the shoulders of giants – heroes, who …

If we pause to consider what made a traditional industry like insurance spend so much on technology, the challenges that insurers face come to the front. The most common challenges include: the complex nature of business, change in business approach from risk absorption to risk mitigation, data explosion, adoption of disruptive technologies and the rising number of insurance fraud. Let us see how advanced data analytics addresses these challenges.

“Above all else show the data,” quoted visualization guru, Edward Tufte, way back in 1983. While Tufte might have been referring purely to visualization, we can extrapolate his concern very easily to the metrics we use to “show the data” as well.

44% of US Private payroll is from small businesses. 50% of all US private sector employees are from small businesses….

In the era of big data, hospitality industries understand that managing customer experience at every touch point, from the bellhop to front desk to room to checkout is of paramount importance. It’s not about the room and the bed. It’s about the experience and..

Want to roll a dice? I’m sure you would love to roll. Let’s accept it, we all have been enticed…

Because we have Big Data now, we have countless gigabytes of information about when customers shop, what they buy and what they look at. However that is not the solution to the Ritz’s problem or to your understanding of your customers. Why?

With wearable technology, learning more about yourself has not only become high tech but also real time. From devices and apps that help you track heart rate and food consumption patterns to gadgets that monitor your mood and even surrounding air quality.

The ICC Cricket World Cup is one of the biggest sporting spectacles in the world. The event is organised by the sport’s governing body, the International Cricket Council (ICC), with preliminary qualification rounds leading up to a finals tournament held every four years.

Analytics is the discovery of meaningful insights and communicating it in an efficient way using the data available. The advancement in analytics has led to the development of various techniques which help make people use their resources optimally.

In the previous blog, we had touched upon “How Analytics is influencing player and game performance”. In this blog, we aim to elaborate on the business-oriented applications of Analytics in sports.