analytics consulting

28 Apr: INFOGRAPHIC – The Impact of Customer Experience

The advent of ‘big data’ has completely changed the way businesses can harness the information about customers to make powerful business decisions. Data could be of any type – campaign information, customer demographics, individual transaction behavior, interactions on social networks, web usage, or satisfaction surveys etc. In this infographic, we highlight the impact of customer experience on business outcomes and BRIDGEi2i’s customer intelligence solutions.

27 Jan: Why piece meal consulting will no longer work!

Yes, success of any project can be defined by three important parameters, the ability to coordinate an enterprise wide adoption, business impact it brings to the organization and the amount of industry best practices it brings to the organization. With these parameters, we will compare the Managed services model with a piece meal project execution.