Customer experience has always been an integral component to the success of enterprises. Read on to know how the rise of the digital revolution and prowess of AI has become a game changer for customer experience as we knew it
The restaurant business has since grown tremendously with the increase in demand for ethnic food, rise in population, globalization, and advances in technology. In 2016, the restaurant market in the US is expected to reach more than $782 billion.
Customer experience is one of the most significant factor in hospitality that differentiates one from the rest. It does not matter whether one is travelling on a business trip or a leisure trip with family and friends, they always expect to have the best class experience during their trip.
The human foot forward into the 21st century has ushered the big guns of globalisation and modernisation to severely impact every step taken. Numerous products, commodities, amenities and services are at our disposal making the desire to availability mapping incredibly robust.